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Everything SMBs and brands ask before working with us. Clear answers, no fluff.
Services
We focus on three areas: social media management (Instagram, TikTok, Facebook, LinkedIn, YouTube Shorts), Meta & Google Ads campaigns, and web design + AI automation with n8n and Voiceflow. We don't do industrial-scale SEO copywriting or offline print. We work with SMBs and structured brands who want to turn digital presence into measurable revenue, not vanity metrics.
Instagram, TikTok, Facebook, LinkedIn, YouTube Shorts and X. We don't push every client onto every platform: we pick the 2-3 platforms where your audience is actually active, based on industry data and competitor analysis. Better dominating TikTok and Instagram than being mediocre everywhere.
Yes, we are Meta- and Google-Partner certified. We run performance campaigns on Meta Ads (Instagram + Facebook) and Google Ads (Search, Performance Max, YouTube) focused on ROAS, CPL and CAC. On automotive clients we documented double-digit ROAS. Pixel setup, server-side CAPI and reporting dashboards are included in the service.
Yes. We design brochure sites, e-commerce stores and landing pages on a modern stack (Next.js, headless CMS, performant hosting). We also build automations with n8n (CRM, email, lead routing) and chatbots with Voiceflow integrated on WhatsApp, Instagram DM and websites. We also run our own SaaS, Social AiHub.
Pricing & contracts
Pricing depends on scope and goals. Social packages start with small monthly budgets for SMBs up to omnichannel strategies for structured brands. Ad campaigns have a management fee separate from media budget. Websites are one-off projects with optional maintenance. No rigid price lists: we always tailor a proposal after a free discovery call.
For social media management we start around €1,500/month to ensure quality on strategy, content and community management — below that we'd only deliver shallow work. For ad campaigns alone, recommended minimum media budget is €1,500-2,000/month on Meta or Google: below that, the algorithm doesn't have enough data to optimize.
No. The quote includes everything we agreed on: content, management, reporting. Extra costs are only possible for exceptional productions (on-location shoots, drones, talent), client-side software licenses (Canva Pro, Meta Verified, CMS plugins) and ad media budget — always disclosed upfront. No surprise fees at month-end.
Process & timing
You fill out the contact form, we reply within 24 business hours with a free 30-minute discovery call. In the call we listen to goals, budget and context. Within 5 business days you receive a written proposal with scope, deliverables, KPIs and pricing. If you're in, we sign the contract and kick off within 7-14 days with onboarding.
Onboarding takes 2-3 weeks: profile audit, brand strategy, tone of voice, first 30-day editorial calendar, tool setup. First content live within 14-21 days from kick-off. Measurable organic KPI results after 60-90 days; on Ads, the first reliable ROAS readings come after 14-21 days of learning phase.
Yes, written contract to protect both parties. Standard duration is 6 months for social media management — below that there's no time to build community and accumulate data — then monthly or quarterly renewal. For Ads campaigns alone, minimum 3 months. Web design and automation are one-off projects. No absurd penalties: clear exit clauses.
You get a dedicated Account Manager as single point of contact, reachable via WhatsApp Business, email or shared Slack. Weekly 30-minute alignment call + full monthly report. For complex projects we add strategist and creative director. No 8-people-in-CC email chains: direct, fast communication, documented in shared Notion.
Technical aspects
Never passwords. We always use Meta Business Manager and Google Ads Manager Account: you remain sole admin of your assets, we receive delegated access with specific permissions (admin, advertiser, analyst). If we end the collaboration, you just revoke access and keep everything. Non-negotiable industry standard for security.
Yes, 100%. All content (copy, photos, videos, graphics, motion) produced by +Click becomes yours upon monthly delivery, including source files (PSD, AE, raw videos) handed over on a shared drive. No time-limited licenses or royalties. Only exceptions are stock music and photos: separate licenses disclosed each time.
Notion for project management and briefs, Slack for communication, Meta Business Suite and Later for scheduling, Looker Studio for custom dashboards, n8n for automations, Voiceflow for chatbots, Adobe CC + Figma for creative. On reporting we combine native platform data with server-side tracking via CAPI to measure post-iOS 14.5.
Yes. All sites we build have compliant cookie banners (Iubenda, Cookiebot or custom), GDPR privacy policy, processing register and signed Data Processing Agreement. Meta and Google pixel setup with consent mode v2. We also hand over technical documentation for audits. On our own site you can see the template we apply.
Results & KPIs
Never vanity metrics. We measure: engagement rate, saves, shares, profile visits and website clicks for organic; ROAS, CPL, CAC, CPM and CTR for ads; conversion rate, AOV and LTV for e-commerce. Monthly report in Looker Studio with previous-period, YoY and industry-benchmark comparisons. All transparent, accessible 24/7.
We guarantee methodology, transparency and contracted hours. We don't guarantee specific numbers (e.g. "10,000 followers in 3 months"): anyone promising guaranteed social numbers is lying, since they depend on budget, market, product and constantly changing algorithms. We do guarantee process KPIs (publishing frequency, DM response time, monthly A/B tests) and quarterly strategic reviews.
Likely yes. Over 11+ years we've worked with automotive (Sabina, F&F), beauty (Estethya), hospitality (Hotel Don Diego), health (Parafarmacia Sana), luxury events (Villa Pacieri), pet (Allevamento Colle Grande), industrial (Maninox, FIBUR), startup app (Selfiestreet) and SaaS (Social AiHub, ours). Even if your industry isn't on the list, the framework is agnostic: it adapts.
